Privacy Policy

1. Corporate Identity & Scope

This Privacy Policy applies to LSKP Logistics Private Limited (CIN: U63090DL2020PTC365262), having its office at Flat No. 5, LKV-426, 1st Floor (Near ICD Tughlakabad Port), M.B Road, New Delhi-110044, India ("LSKP", "we", "us", or "our"). For the personal data covered by this policy, LSKP acts as the Data Fiduciary.

We provide international ocean and air freight forwarding, customs clearance, surface trucking, and warehousing services. This policy explains our practices regarding personal and commercial data gathered through our website (www.lskplogistics.com), quotation forms, and direct client correspondence.

2. Information We Collect

We only collect information necessary to prepare freight quotations, execute logistics services, and manage regulatory customs clearance:

• Contact Identifiers: Name, business email address, phone/WhatsApp number, company name.
• Shipment Details: Origin and destination ports, cargo descriptions, dimensions/weights, HS tariff classifications, and mode of transport requested.
• Technical and security data: IP address, browser/device information, submission timestamp and security signals used for server health, abuse prevention and rate-limiting.

3. Notice, Consent & Purpose of Processing

Where consent is our basis for processing, we present a clear notice before the form is submitted. By ticking the consent box, you consent to our processing of the data identified in the form for the specific purposes below. Consent is voluntary, specific, informed and may be withdrawn at any time using the contact details in this policy.

• Responding to shipment rate queries and quotation requests.
• Fulfilling freight contracts, issuing Bills of Lading / Air Waybills, and submitting customs documentation via ICEGATE or designated port authorities.
• Preventing fraudulent inquiries, automated spam, or cybersecurity incidents.

We do not sell, rent, monetize, or trade client or visitor personal information to third-party marketing companies. We do not use an enquiry form submission for unrelated promotional messaging without a separate, appropriate basis.

4. Sharing, Security & Retention

We may share data only when necessary with service providers that support our website, communications, freight operations and customs clearance, and with authorities or counterparties where required to provide the service or comply with law. We use reasonable security safeguards, including HTTPS where available, access controls, rate-limiting and CSRF protection. We retain data only for as long as needed for the stated purpose, service relationship, legal obligations, dispute management and security, then delete or anonymise it where practicable.

5. Cookie & Analytics Policy

Our website uses essential session cookies for security validation (CSRF token verification) and user interface state (mobile navigation, toast messages). We do not deploy invasive third-party cross-site behavioral tracking cookies.

6. Your Rights & Grievance Redressal

Subject to applicable law, you may request a summary of your personal data and processing activities, correction or completion of inaccurate data, erasure of data that is no longer needed, or withdrawal of consent. You may also nominate another individual to exercise your rights in the event of death or incapacity, where applicable. We will address requests and grievances through the contact channel below. If you are dissatisfied with our response, you may make a complaint to the Data Protection Board of India in the manner prescribed by law.

7. Contact Information & Withdrawal of Consent

For privacy queries, data access requests, or compliance inquiries, please contact our compliance desk: